Top removals company for house removals and company relocations in and around the Birmingham and Sutton Coldfield areas
Bells of Erdington removals company has once again received the top award from the National Guild of Storers and Removers (NGRS), namely the SUPER ELITE HOHOURS REMOVER 2020.
This award is the highest achievable by any Guild removers that have been members of both named organizations.
Dear Award Winner
Congratulations to you and your staff on your exemplary complaints record during 2019, a record which indicates that you are among the very best of UK removal businesses in terms of quality of service. You are a credit to ourselves as well as the removals industry and deserve to be recognised for your magnificent contributions.
This award is in recognition of the continuous, exemplary and outstanding customer service record over the period of 16 years membership of the national Guild of Removers and Storers and from 2006 The Removals Industry Ombudsman Scheme.”
What this removals award means to our House removals and company relocation customers
Bells of Erdington follows certain codes of conduct and criteria and is a good indicator of our professionalism as a removals company.
Additionally, as customers there are safeguards in place to protect you a customer.
- High quality of service
- Protection of your belongings
- Approved code of practice
- Regular inspections
- Approved complaints procedure
This can provide you with the peace of mind to help you make the right decision when choosing your removals company and to ensure the removals day goes according to plan.
The Removals Industry Ombudsman Scheme
The Removals Industry Ombudsman Scheme has been established to provide the removals industry with an independent service to resolve disputes between member companies and their clients, both domestic consumers and commercial organisations, if the conciliation service provided by the National Guild of Removers & Storers has not produced a satisfactory conclusion.
Ongoing quality monitoring
Guild members subscribe to ongoing quality monitoring of their performance levels via questionnaire cards handed to their customer on the day of the move. Customers can send these cards directly back to The Guild, go to the website Removal Approval and leave their feedback there or press the Removal Approval logo on the menu page of The Guild app and leave their review.
Annual inspection of members
The Member agrees to give any Inspector of the National Independent Removals Industry Inspectorate access to its premises and paperwork once a year to enable NGRS to assess its suitability for continued membership of NGRS.
Contact Bells of Erdington for your House or office removal Sutton Coldfield Birmingham
For more information on our professional, reliable and competitively priced house removal or office relocation covering the Birmingham and Sutton Coldfield areas, give Kenny Bell a call on 0121 350 9229 or 07903 501979, alternatively email Bells of Erdington using email@example.com and we will get back to you shortly.